Help and FAQ

Answers to the most common questions about your game server.

Choose your game, the desired RAM, and your subdomain on our order page. After successful payment, automatic provisioning starts. Each game shows its estimated setup time; large installations or queues may take longer.

After successful payment, automatic provisioning starts. Each game shows its estimated setup time; large installations or queues may take longer. You'll receive an email with your access details.

Credit and debit card as well as SEPA direct debit, processed via Stripe. Which additional methods (such as PayPal or Klarna) are enabled for your account is shown at checkout before payment.

Yes. The server runs monthly and renews automatically; you can turn off automatic renewal at any time in the customer area, and the server will then end at the end of the paid month. There is no minimum contract period.

Use our integrated mod browser in the dashboard, or upload files via SFTP.

Rule of thumb for Minecraft: 2 GB for 1–5 players, 4 GB for 5–15, 8 GB for 15–30 players; modpacks need 4–10 GB depending on the pack. For every other game, the order page shows the recommended size, with details in our guides section.

Yes, you choose your own subdomain during checkout.

On supported Paper/Bukkit stacks, Bedrock clients can join through Geyser and Floodgate. Forge/Fabric modpacks are not generally Bedrock-compatible; consoles may need an additional connection method.

You choose at checkout: Germany (Falkenstein/Limburg) or France (Roubaix). All locations are in the EU — low latency for EU players comes standard.

Monitoring continuously checks the servers and automatically detects crashes and startup problems. For technical issues, support is available via ticket.

Server guides

Step-by-step tutorials

Pricing

Game servers from 3.17 EUR/month

Contact

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